Important Information
Welcome to Broome and Around! We are dedicated to providing you with the best possible experience while meeting your needs.
We invite you to explore our website and discover the unique experiences we offer in and around Broome. Our knowledgeable team is here to assist you in planning your next adventure. If you have any questions or require assistance regarding accessibility or any specific terms and conditions that may suit your group's needs, please feel free to contact us.
Accessibility
At Broome and Around, we prioritise inclusivity and strive to cater to various disabilities. We can be equipped to provide services for individuals with the following disability types: (depending on buses and requirements)
- Blind or low vision
- Deaf or low hearing
- Limited mobility
- Food allergies or intolerances
- Cognitive disabilities or individuals on the Autism Spectrum
Additionally, we accept Companion Cards and offer specialised assistance. For any specific requirements or to discuss accessibility needs, please don't hesitate to contact us. We are committed to ensuring your experience with us is exceptional in every way.
Terms and Conditions:
1. Amendment and Cancellation of Bookings:
At Broome and Around, we understand that plans can change. While we make every effort to accommodate changes to bookings for individuals and groups, availability cannot be guaranteed.
2. Changes and Cancellation Policy:
We kindly request a minimum notice of 48 hours to ensure hassle-free changes or cancellations. Bookings cancelled within 48 hours may be subject to a 100% charge.
3. Group Booking Cancellation:
If you are planning a group booking, please provide us with a minimum notice of 7 days to avoid any fees. Cancellations within seven days may incur a 50% charge based on the private tour price.
4. Availability of Tour Changes:
Please note that any changes made to tours are subject to availability. We will do our best to accommodate your request, but it is recommended that you contact us in advance to ensure availability.
Privacy Policy
Effective date: 1 January 2021
Welcome to Broome and Around (broomeandaround.com.au), operated by Broome and Around ABN 65 117 064 918. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Collection of Information
We collect information to provide and improve our service to you. Types of information we collect include:
- **Personal Information:** We may ask for personal information, such as your name, email address, and contact details, when you use our services, make a booking, or sign up for our newsletter.
- **Usage Data:** We collect data on how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
2. Use of Information
Your information allows us to provide and improve our services, including:
- Processing transactions and bookings.
- Communicating with you about your booking or inquiries.
- Enhancing the functionality and user experience of our website.
- For marketing and promotional efforts, tailored to your interests.
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
4. Data Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at 0419 018 800.